CITIZEN CHARTER
| Service Provided | Main Document to be Produced | Max Time Taken to Serve | Main Officer Responsible | Telephone |
|---|---|---|---|---|
| Approval of building planning plans. | 1. Properly completed Application Form. 2. National Identity Card Copy. 3. 3 Copies of Building Planning Plan certified by a qualified person. 4. A copy of the approved survey plan of the land on which the building has been constructed is applicable only for urban development areas declared under the Urban Development Authority Act. 5. Certificates issued by the institutions indicated in the application based on the nature of construction of the building. 6. Letter of consent from the land owner where the applicant is not the land owner. 7. Approximate map drawn with easy access to the land site showing the surrounding location. 8. Copy of the deed deed certified by a notary public. |
14 days | Relevant officer/ T.O / Secretary | 0672054646 |
| Approval of land sub-division and consolidation development plans. | 1. Properly completed Application Form 2. National Identity Card Copy 3. 3 Copies of Building Planning Plan certified by a qualified person. 4. Certificates issued from the institutions indicated in the application based on the nature of the development. 5. Letter of consent from the land owner where the applicant is not the land owner. 6. Copy of the deed deed certified by a notary public. 7. If the land is situated within the area where tax collection is made, the property should be registered in the name of the land owner. |
14 days | Relevant officer/ T.O / Secretary | 0672054646 |
| Extension of the validity period of the development permit. | 1. Properly completed Application Form 2. Original of the approved development plan 3. Copy of the development permit issued 4. A certified copy of both sides of the National Identity Card of the applicant. 5. Letter of consent from the land owner in case the applicant is not the land owner. |
07 days | Relevant officer/ T.O / Secretary | 0672054646 |
| Granting approval for unauthorized constructions | 1. Properly completed Application Form 2. National Identity Card Copy 3. 3 Copies of Building Planning Plan certified by a qualified person. 4. A copy of the approved survey plan of the land on which the building has been constructed is applicable only for urban development areas declared under the Urban Development Authority Act. 5. Certificates issued by the institutions indicated in the application based on the nature of construction of the building. 6. Letter of consent from the land owner where the applicant is not the land owner. 7. Copy of the deed deed certified by a notary public. 8. If the land is situated within the area where tax collection is made, the property should be registered in the name of the land owner. |
28 days | Relevant officer/ T.O / Secretary | 0672054646 |
| Issue of Certificate of Incorporation. | 1. Properly completed Application Form 2. Copy of the Development Permit issued by Local Government and the approved plan or amended approved plan. 3. Copy of Identity Proof Document |
14 days | Relevant officer/ T.O / Secretary | 0672054646 |
| Issuing Street Line / Building Restriction Certificate. | 1. All certificates and recommendation letters mentioned in the above development permit issued. 2. Letter of consent of the landowner in case the applicant is not the landowner. 3. A certified copy of the National Identity Card of the applicant with a photocopy. 4. Letter of consent of the landowner at a time when the applicant is not the landowner. |
Predashiya Sabha - 3 days , another department - 7 days | Relevant officer/ T.O / Secretary | 0672054646 |
| Requesting permission to cut across roads. | 1. Properly completed Application Form 2. Copy of the letter issued by the service provider 3. A rough map showing the convenient route to reach the designated location on the road intended to be damaged. |
1 - 5 days | Relevant officer/ T.O / Secretary | 0672054646 |
| Rent out function halls/halls. | 1. Properly completed Application Form | 15 min | Relevant officer / Secretary | 0672054646 |
| Environmental Protection License. | 1. Properly completed Application Form 2. A certified copy of the certificate of registration of the business. 3. A certified copy of the approved building plan (Not required when renewing a Licence) |
14 days | Relevant officer/ T.O / Secretary | 0672054646 |
| Renting out vehicles and engines. | 1. Properly completed Application Form | 15 min | Relevant officer/ T.O / Secretary | 0672054646 |
| Campaign Notice Issuance of Permits. | 1. Properly completed Application Form 2. Equivalent sample of notice intended for display printed on A4 paper (including colour to use) 3. A certificate issued by the Head of the Police Traffic Division that the driver should not be able to view the view if it is a notice displayed on any road. 4. Notice A letter from the owner of the land or building on which the notice was displayed that an opportunity has been granted for the same. |
Relevant officer/ R.I / Secretary | 3 days | 0672054646 |
| Issuance of trade licenses. | 1. Properly completed Application Form 2. In case of an industry or business which has to obtain an Environmental Protection Licence, a certified copy of the valid EPL 3. Original of the approved development plan 4. Letter expressing the consent of the landowner in case the applicant is not the owner of the land |
14 days | Relevant officer/ R.I /CDO/PHI/ Secretary | 0672054646 |
| Removal of hazardous conditions caused by trees. | 1. Properly completed Application Form | Relevant officer/ T.O / Secretary | 3 days | 0672054646 |
| Abolition of Entertainment Tax and Exemption from Entertainment Tax. | 1. For levy of entertainment tax – i. Printed admit card prepared for sale;;. ii. Computer passport for electronic stamping of admission documents proposed for sale through website. 2. For exemption from entertainment tax - i. First, an amount equal to the Entertainment Tax shall be deposited in the House based on the value of the tickets proposed for sale; ii. In case of deposit of entertainment tax, application of Annexure 01 should be properly filled and submitted;; iii. Form Annexure 02 should be duly filled and submitted before 30 days after the end of entertainment activities. |
3 to 7 days | Relevant officer/ R.I / Secretary | 0672054646 |
| Tax on sale of certain lands | 1. Declaration of tax on sale of any land conveyed to it by the Council. | 15 Min | Relevant officer/ R.I / Secretary | 0672054646 |
| Issuance of permits for popular theatrical performances and exhibitions. | 1. Properly completed Application Form 2. A detailed map of the exhibition site showing all the equipment used for the activities of the exhibition, drawn on scaled paper. (A4) |
2 days | Relevant officer/ R.I/ T.O / Secretary | 0672054646 |
| Disposal of waste at non-domestic sites. | 1. Properly completed Application Form | 3 days | Relevant officer/ R.I/ P.H.I / Secretary | 0672054646 |
| Annual lease of sale right of council shops and right to charge weekly market fee. | 1. Quotation Application Request letter | 15 days | Relevant officer/ R.I / Secretary | 0672054646 |
